Six Things We’d Tell Every First-Time Founder
Ten years inside startups teaches you things no course ever will. Here's what we keep coming back to.
We've spent over a decade working inside early-stage businesses. We.’ve watched founders succeed spectacularly and fail painfully — often for reasons that had nothing to do with the quality of their idea.
These are the six things I find myself saying most often.
1. The back office is infrastructure, not admin
Your finances, legal agreements, and HR aren't things to sort out later. They're the foundation everything else runs on. Get them right early — or spend three times as much fixing them later.
2. Surround yourself with people who'll tell you the truth
Conviction is essential. But founders who only hear what they want to hear make avoidable mistakes. Find advisors who challenge you. Then actually listen.
3. Revenue solves most problems
Runway buys you time. Revenue is what you do with it. Don't let the pursuit of the perfect pitch deck or the ideal operational setup distract you from the primary mission: finding customers who'll pay.
4. Write everything down
Verbal agreements between co-founders, informal arrangements with early hires, handshake deals with clients. These are the seeds of expensive disputes. A simple written summary after every important conversation costs nothing and saves everything.
5. Your job becomes decision-making, not doing
As soon as you have a team, your value shifts from doing to enabling others to do. Every task you hold onto that someone else could handle is a decision you're not making. Be deliberate about where your time goes.
6. Build for the business you want to be, not just the one you are
The equity split, the contract template, the culture you set with your first difficult conversation — these things compound. Slow down slightly at the critical junctures and ask: is this right for the business in three years, or just easiest today?

